< General questions

How do I download the software?

The Valedo software is available in the App Store and Google Play Store. By going to the App Store or Google Play Store and searching “Valedo” you can find, download and install the Valedo software onto your Tablet/Smartphone or by clicking on the following link(s): 

Apple (per country)

Android

Download application: https://play.google.com/store/apps/details?id=com.hocoma.valedoapp

Experiencing problems to install Valedo on Android?

When the installation of Valedo fails with one of the following error messages:

1. Couldn’t install on USB storage or SD card:

Remove or unmount the SD card before installing Valedo, or downgrade the Google Play Store version to version 5.0.x

2. Error retrieving information from server:

  1. Go to Settings > Apps > Manage applications > All
  2. Clear cache and data of the Google Play Store application
  3. Clear cache and data of the Google Service Framework application
  4. Restart the device

3. Error 963 and/or error 907:

Remove or unmount the SD card before installing Valedo, or downgrade the Google Play Store version to version 5.0.x

Have any further questions?

Contact us